Terms of service

Terms of Service

Last Updated: November 25, 2025

OVERVIEW

This website is operated by Collagen Rituals. Throughout the site, the terms "we", "us" and "our" refer to Collagen Rituals. Collagen Rituals operates this store and website, including all related information, content, features, tools, products and services in order to provide you with a curated shopping experience (the "Services"). Collagen Rituals is powered by Shopify, which enables us to provide the Services to you.

CRITICAL NOTICE: DIGITAL-ONLY NATURE OF SERVICES Collagen Rituals provides purely digital educational resources and audio series. We do not sell, ship, or distribute physical supplements, powders, or ingestible products.

By visiting our site or purchasing from us, you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional policies referenced herein and/or available by hyperlink.

SECTION 1 - ACCESS AND GUEST CHECKOUT

  • Age Requirement: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

  • Guest Checkout: Purchases are made via Guest Checkout; no account creation is required to access your restoration materials.

  • Information Accuracy: You represent and warrant that all information you provide, including email and billing information, is correct, current, and complete.

  • Security: You are responsible for all activity conducted through the email access provided at checkout.

SECTION 2 - OUR DIGITAL PRODUCTS

  • Supplement Shield: As noted above, we do not warrant or sell any physical ingestible products. All Services are purely digital and educational in nature.

  • Visual Representation: We have made every effort to accurately display our digital covers and resources, but colors and appearance may differ depending on your device settings.

  • Modification of Services: We reserve the right to discontinue any product or change descriptions at any time without notice.

SECTION 3 - ORDERS

  • Offer to Purchase: When you place an order, you are making an offer to purchase. Collagen Rituals reserves the right to accept or decline your order for any reason at its discretion.

  • Cancellations: Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests once digital delivery is initiated.

SECTION 4 - PRICES AND BILLING

  • Shopify Payments: We use Shopify Payments (powered by Stripe) to process secure payments. Your payment data is encrypted via the Payment Card Industry Data Security Standard (PCI-DSS).

  • Payment Accuracy: You agree to provide current, complete, and accurate purchase and account information so that we can complete your transactions and contact you as needed.

  • Taxes: You are responsible for all taxes associated with your purchases.

SECTION 5 - DIGITAL DELIVERY (IN LIEU OF SHIPPING)

  • Frictionless Delivery: Because we do not ship physical goods, there are no shipping fees or customs duties.

  • Delivery Method: Our Services are delivered via unique, private audio feeds and digital PDF downloads. No physical "portal" login is required; access is provided via the email address used at checkout.

  • Support: If you do not receive your access link within 10 minutes of purchase, please contact info@collagenrituals.com.

SECTION 6 - INTELLECTUAL PROPERTY & LICENSE

  • License Grant: We grant you a personal, non-exclusive, non-transferable license to use the Digital Products for your personal, non-commercial use only.

  • Ownership: All content, including audio series, text, and images, is the exclusive property of Collagen Rituals and is protected by copyright and other intellectual property laws.

  • Restrictions: You must not reproduce, distribute, modify, create derivative works of, or sell any portion of our digital assets without our prior written consent.

SECTION 11 - FEEDBACK AND TESTIMONIALS

If you submit testimonials, reviews, or feedback ("Feedback"), you grant us a perpetual, worldwide, royalty-free license to use and display such Feedback for any purpose, including commercial promotion. You represent that you own the rights to any Feedback you provide.

SECTION 14 - AGENTS AND AUTOMATION

No software or automated "Agent" may access or interact with our Services unless it identifies itself strictly in accordance with "Agent/[agent name]" HTTP strings. Concealing or obfuscating Agent behavior is strictly prohibited.

SECTION 16 - DISCLAIMER OF WARRANTIES; HEALTH DISCLAIMER

  • "As Is" Basis: The Services and all products are provided 'as is' and 'as available' for your use, without any representation or warranties of any kind.

  • Health Disclaimer: The information provided is for educational purposes only and is not intended as health advice. We are not medical professionals. Always seek the advice of your physician before starting any new health regimen.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent provided by law, in no case shall Collagen Rituals or our partners be liable for any injury, loss, or any direct, indirect, incidental, or consequential damages arising from your use of the Services or any products procured through the Services.

SECTION 22 - GOVERNING LAW

  • United States Residents: These Terms shall be governed by the laws of the State of Delaware, USA.

  • Other Residents: These Terms shall be governed by the laws of the United Kingdom.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@collagenrituals.com.